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We are currently updating our website with new information and appreciate your feedback. Due to reduced capacity our staff are not always available to take your call but regularly check and follow up emails so please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. with your enquiry or feedback.

Dealing well with feedback, complaints and appeals helps us to maintain and improve our service quality and ensure our participants and stakeholders have their issues resolved. Complaints and appeals processes give participants and stakeholders a way of expressing any dissatisfaction with our service and of having their concern dealt with quickly and effectively. It also provides us with the opportunity to improve our service delivery.  If you would like to make a complaint about our organisation please contact us via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. and we will contact you to discuss your concerns should you wish to make a formal complaint we can then proceed through our Feedback, Complaints and Appeals procedure.  

RSDC is committed to facilitating our participants’ right to give us feedback, make a complaint about our service, to appeal a decision we have made that directly concerns them, and to ensuring that their feedback, complaint or appeal is fairly assessed and responded to promptly. As far as possible, the fact that a person has lodged a complaint and the details of that complaint will be kept confidential amongst those directly concerned with its resolution.  The person’s permission will be obtained prior to any information being given to other parties, which it may be desirable to involve, in order to satisfactorily resolve the complaint.

Postal Address: PO Box 984, Mackay QLD 4740


# Name Position Phone
1 Admin Admin admin@rsdc.org.au

RSDC Partners

Old Town Hall, 63 Sydney Street, Mackay Qld 4740 Tel: (07) 4957 3088     

Popup Module

This is the Popup Module feature. Assign any module to the popup module position, and ensure that the Popup Feature is enabled in the Gantry Administrator.

You can configure its height and width from the Gantry Administrator.

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